Shipping Policy
Effective Date: 07/05/2025
Brownie’s Pet Hub offers fast and reliable delivery across India for pet products and select services. Please read below for shipping details.
1. Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays are processed the next working day.
2. Shipping Timeframes
Standard Delivery: 3–7 business days (depending on location)
Express Delivery: 1–3 business days (available in select cities)
You will receive tracking details once your order is dispatched.
3. Shipping Charges
Free shipping on orders above ₹999
Orders below ₹999 may incur a flat shipping fee of ₹49–₹99, depending on weight and location
4. Service Area
We currently ship across all major Indian cities. For remote areas, delivery times may vary.
5. Delays & Issues
We are not responsible for delays caused by:
Natural disasters, strikes, or transportation issues
Incomplete or incorrect shipping details
Please contact us immediately if your order is delayed beyond the expected time.
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Questions?
For refunds or shipping issues, contact us at:
Email: orders@browniespethub.com
Phone: +91 98111 66174
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